Termo e Condições Termos amperios Condições Este Contrato é executado por e entre a Financial Arena Ltd (a Companhia) e o Cliente, uma pessoa física ou jurídica, (o Cliente). Este Contrato é aplicável aos conteúdos e informações incluídos nos Serviços, páginas da web e bancos de dados, bem como quaisquer acordos e softwares fornecidos pela Companhia e seus fornecedores associados de terceira parte (os Fornecedores de Informações) a que um Cliente possa ter acesso através do domínio ou Subdomínio da empresa em xforex (o site). O objetivo deste Contrato é descrever os termos, condições e riscos sobre os quais o Cliente acessa os Serviços da Companhia que lhe são fornecidos, o acesso à Companhia significará que o Cliente aceitou os termos deste Contrato. Se o Cliente não concorda em ficar vinculado por estes termos e condições, ela não pode usar nem pode acessar nossos serviços. ESTE NÃO É UM CONTRATO DE COMPRA, MAS UM ACORDO SOBRE OS DIREITOS DO CLIENTE. A Companhia continua a ser proprietária da cópia de qualquer software em relação aos Serviços, bem como de todas as cópias do software ao qual o Cliente tem direito sob este Contrato. O Cliente aceita e entende que o idioma oficial da empresa é inglês e deve sempre se referir à empresa na língua inglesa. O Cliente pode consultar o site para todas as informações e divulgações sobre a Companhia e suas atividades. A Companhia deve estabelecer e verificar o Perfil de Identidade e Investimento do Cliente conforme exigido pelas Leis e Regulamentos que regem sua atividade. Consequentemente, o Cliente deve completar o questionário dos investidores e fornecer todos os documentos necessários (como aparece na página de registro do site da Companys). Além disso, o Cliente deve ler entender e aceitar eletronicamente (marque a caixa relevante) os termos e condições de envolvimento com a Empresa. Além de alguns casos em que documentos adicionais considerem necessário ser adquiridos pelo Cliente, o Cliente, clicando no botão Enviar e ou marcando a caixa relevante durante o download, instalação, cópia ou qualquer outro uso do Software, expressa completo e incondicional Consentimento para as disposições e termos deste. A assinatura manuscrita da cópia impressa do Contrato não é necessária para que a forma eletrônica acima mencionada de aceitação do contrato tenha o mesmo poder judicial e estabeleça os mesmos direitos e deveres e responsabilidades que um acordo regular assinado entre as duas partes. Caso um cliente deseje ter um contrato impresso, devidamente assinado e carimbado pela Companhia, o cliente deve enviar 2 cópias devidamente assinadas do Contrato à Companhia, indicando seu endereço postal e uma cópia será enviada de volta a esse endereço. O CLIENTE ACEITA QUE, UTILIZANDO OS SERVIÇOS FORNECIDOS PELA COMPANHIA E QUALQUER SOFTWARE INDICA QUE O CLIENTE LEU ESTE CONTRATO, O CLIENTE ENTENDE E CONCORDA COM A SUA DISPOSIÇÃO. 1 Conta DEFINIÇÕES E INTERPRETAÇÕES (Cliente): é a conta aberta pela Companhia e realizada em nome do Cliente, ou da Companhia em nome do Cliente. Declaração de Conta: um registro regularmente elaborado das operações de negociação, débito e crédito realizadas na Moeda Base da Conta: Dólar Estadounidense (USD), a menos que especificado de outra forma pela Pessoa Autorizada da Companhia: qualquer pessoa autorizada pelo Cliente a dar instruções ao Patrimônio Líquido: O valor real atual na conta, calculado por esta fórmula: (Total Depósitos de Conta) menos (Retirada Total de Conta) mais (Resultado e Perda fechada) mais (Lucro e Perda Aberta) mais Bônus, convertido na Moeda Base da Conta . Margem de manutenção: Para manter uma nova posição aberta, você deve garantir que a conta Equity exceda o nível total de margem de manutenção. Os requisitos de nível de margem de manutenção são específicos para cada instrumento financeiro. Se a margem não for mantida, as posições serão fechadas automaticamente pelo sistema. Saldo disponível: quantidade disponível para ser usada como margem inicial. (Equity) menos (Margem usada). Patrimônio líquido utilizado Margem de margem usada Valor do acordo (sempre convertido na Moeda da base da conta) dividido pela alavancagem (depende do instrumento) Bônus pendente: exibe o valor do bônus que será transferido para o patrimônio, desde que exceda o volume para alcançar dentro do conjunto período. Volume para atingir: apresenta o volume que você precisa alcançar dentro do período definido para que o bônus pendente seja transferido para o Equity. Política de Melhor Execução: A política existente da Companhia em relação à execução de ordens do Cliente, ao melhor preço, que está disponível no site da Companhia. Dia de Negócios: qualquer dia bancário de acordo com a jurisdição em que a Companhia executa suas contas bancárias. Distribuição: é o Diferença entre o preço cotado no site para venda imediata (lance) e uma compra imediata (pedir), conforme determinado pela empresa sob sua única discrição Política de Conflito de Interesse: significa a política prevalecente da Companhia em relação a conflitos de interesse que e Está disponível nos Contratos do Site para Diferenças ou CFDs: qualquer contrato de diferença entre os preços do FOREX spot, índices patrimoniais, metais preciosos, ações ou quaisquer outras commodities disponíveis para negociação, em diferentes pontos de tempo. Contrapartes: qualquer banco e corretor, através do qual A Companhia pode cobrir sua Classificação de Clientes de Contratos com Clientes: a classificação geral da Companhia, do produto ou da transação N da Margem dos Clientes: a relação entre o valor da conta e a exposição. Exposição líquida: a soma de todas as posições abertas convertidas na moeda base da conta. Posição Aberta: um acordo de compra ou venda que não é liquidado por uma venda ou compra contrária do contrato (um acordo que não foi encerrado) Aberto Lucro e Perda: a soma de todas as posições abertas Lucro e perda convertido na conta moeda base. Pedidos: O pedido para a execução das transações Plataforma: Qualquer informação, software e hardware utilizados pela Companhia com a finalidade de fornecer serviços ao Cliente de acordo com este contrato Serviços: Significará os serviços a serem fornecidos pela Companhia sujeita a este contrato Confirmação de Comércio: Qualquer mensagem enviada pela Companhia ao Cliente em confirmação de entrar no Contrato com a Transação do Cliente: Qualquer tipo de operação efetuada na Conta de Clientes que inclui, mas não está limitada a Depósito, Retirada, Negociação Aberta, Negociações fechadas, Transferência Entre as contas dos clientes Cliente: significará que a pessoa individual, a pessoa jurídica ou a empresa são clientes das Instruções da Cliente da Companhia: um pedido para uma transação de clientes e uma mensagem enviada pelo Cliente para a Empresa. (I) Qualquer referência a uma pessoa individual deve incluir entidades corporativas, associações não incorporadas, parcerias e indivíduos (ii) As rubricas e notas dos Termos e Condições deste Contrato são apenas para referência e não afetarão o conteúdo e a interpretação dos Termos ( Iii) Qualquer referência a qualquer lei, regulamento ou estatuto deve incluir referência a qualquer modificação estatutária ou reimpressão (iv) Qualquer apêndice anexo ao presente Contrato constituirá parte integrante deste Contrato. 2 RECONHECIMENTO DE RISCO 2.1 O Cliente concorda em usar o Website e os Serviços prestados pela Companhia por sua própria responsabilidade. 2.2 O Cliente reconhece, entende e aceita que comercializar e investir em Mercadorias Financeiras: (i) é altamente especulativo (ii) pode ser extremamente arriscado (iii) É adequado para pessoas que estão em posição de suportar a perda de todo o dinheiro que eles investir. 2.3 O Cliente reconhece, entende e aceita: (i) que os preços das moedas internacionais são altamente voláteis (ii) que a negociação no mercado externo envolve riscos diferentes dos riscos geralmente envolvidos nos mercados do país de residência do Cliente (iii) Que qualquer informação fornecida pela Companhia ou qualquer contrato financeiro comprado ou outro Serviço oferecido através do site, de forma alguma garante lucro ou ausência de perda (iv) que, ao negociar e investir através da plataforma, o Cliente pode sofrer uma perda igual ao valor De dinheiro depositado pelo Cliente para a Companhia, incluindo prêmios overnight para negócios comerciais diários (v) os grandes riscos associados a investimentos especulativos (vi) O Cliente aceita e declara que o Cliente está disposto e capaz, financeiramente ou não, de assumir esses riscos . 2.4 O Cliente reconhece, entende e aceita que a negociação e o investimento através da plataforma podem implicar outros riscos que os que estão contidos no parágrafo. 2.5 O Cliente reconhece, entende, aceita e concorda com as informações que aparecem sob o título RISK DISCLAIMER no site, que faz parte integrante deste Contrato se o Cliente concordar com estes termos e condições. 3 CLASSIFICAÇÃO DO CLIENTE 3.1 A Companhia pode optar por praticar a política de Categorização do Cliente, na qual classificará os clientes em diferentes categorias em relação aos clientes e suas características da conta de negociação. 4 SERVIÇOS DE EMPRESAS 4.1 Sujeito ao Cliente cumprir suas obrigações nos termos deste Contrato, a Companhia fornecerá aos Clientes a oportunidade de negociar os seguintes investimentos e instrumentos: (i) CFDs em FOREX Spot, ações, metais preciosos (ii) Contratos futuros, futuros de opções, contratos overnight de taxa de adiantamento e outros contratos de derivativos relativos a commodities que devem ser liquidados em dinheiro ou podem ser liquidados em dinheiro. (Iii) Serviços de câmbio em conexão com o acima 4.2 (a) O Cliente reconhece e reconhece que qualquer informação fornecida através do site ou da Empresa é fornecida apenas para fins informativos para ajudar o Cliente a tomar decisões, mas, em nenhum caso, A informação constitui um conselho de investimento. (B) O Cliente reconhece, entende e aceita que, para qualquer decisão, estratégia de investimento, transação e / ou investimento feito pelo Cliente, ou as consequências da realização de tais ações, o Cliente será o único responsável e que a Companhia não terá Responsabilidade, seja qual for, por quaisquer ações tomadas pelo Cliente. 4.3 Esta seção deve ser lida em conjunto com a MELHOR POLÍTICA DE EXECUÇÃO PARA CONTRATOS DE DIFERENÇA (CFDs) caso o Cliente aceite estes termos e condições que podem ser encontrados no site. 5 GARANTIAS DE CLIENTES E REPRESENTAÇÕES 5.1 O Cliente garante e representa que: (i) dinheiro, investimentos ou outros ativos fornecidos pelo Cliente à Companhia, pertencem integralmente ao Cliente e estão, em todos os momentos, livres de qualquer cobrança, garantia, penhor Ou gravidez e não são produto de qualquer ato ilegal ou omissão ou produto de qualquer atividade criminosa (ii) o Cliente não está sob nenhuma deficiência legal em relação a, e não está sujeito a nenhuma lei ou regulamento que impede seu desempenho de acordo com este Contrato (Iii) o Cliente atua por si próprio ou, se não, o Cliente garante e declara que obteve todos os consentimentos e autorizações necessários para operar de acordo com este Contrato e produz, para a satisfação da Companhia, o (s) documento (s) que indica tais consentimentos e autorizações (Iv) se o Cliente for uma entidade legal, então o Cliente garante e representa que obteve todas as autorizações e autorizações corporativas necessárias, de acordo com as condições constitucionais e / ou Documenta e produz, para satisfação da Companhia, o (s) documento (s) que indica tais consentimentos e autorizações (v) o Cliente está em conformidade com todas as leis e regulamentos a que está sujeito, incluindo, mas não limitado a, leis e regulamentos relativos a Matéria de imposto, controle de câmbio e requisitos de registro (vi) qualquer informação fornecida pelo Cliente é completa e não enganadora em qualquer respeito material (vii) qualquer documento entregue à Companhia pelo Cliente é válido e autêntico. 5.2 As garantias e representações acima referidas serão consideradas repetidas sempre que o Cliente fornecer instruções à Companhia durante o período de vigência deste Contrato. 5.3 O Cliente concorda que, caso uma das garantias acima sejam violadas, a Companhia se reserva o direito de devolvê-las a O remetente. O Cliente aceita ainda que, nesse caso, a Companhia pode reverter qualquer ou todos os tipos de transações anteriores realizadas pelo Cliente através da Companhia e rescindir o Contrato de acordo com o parágrafo 15 aqui. Se a Companhia incorrer em danos e / ou perdas como resultado da violação do parágrafo 5.1, a Companhia mantém o direito de recusá-lo de qualquer uma das contas dos Clientes e de apresentar ações legais contra o Cliente e reivindicar danos. 6 NEGÓCIOS ENTRE A COMPANHIA E O CLIENTE 6.1 Ao aceitar e assinar estes Termos e Condições, o Cliente tem o direito de usar os Serviços e solicitar os códigos de acesso, para que o Cliente possa acessar a plataforma eletrônica no xforex e iniciar a negociação Sujeito à aprovação final da empresa e a realização de transações de acordo com os procedimentos e meios prescritos neste Contrato no parágrafo 7 aqui abaixo. Caso o Cliente use qualquer outro meio que os mencionados neste contrato, para transmitir instruções e Pedidos, então, tais instruções e Pedidos não serão consideradas como instruções válidas e a Companhia não agirá sobre elas. 6.2 Se o Cliente suspeitar que os códigos de acesso foram divulgados a um terceiro e ou que haja um uso irregular ou não autorizado deles, o Cliente deve informar imediatamente (por escrito) a Companhia desta. 6.3 O Cliente reconhece, entende e aceita que quaisquer instruções e ordens dadas à Companhia através dos códigos de acesso aos Clientes serão consideradas como instruções e Pedidos do Cliente e serão da exclusiva responsabilidade do Cliente. 6.4 Da mesma forma, quando o Cliente autoriza a atribuir a terceiros a atuar em nome do Cliente através dos terceiros códigos de acesso de parte, então todas as instruções e ou encomendas feitas por esse terceiro serão da exclusiva responsabilidade do Cliente. 6.5 Após a assinatura e aceitação destes Termos e Condições, o Cliente reconhece, entende e aceita que a Empresa não responsabilizará qualquer responsabilidade por qualquer acesso não autorizado de terceiros a qualquer informação transmitida ou trocada entre a Companhia e o Cliente, incluindo, mas Não limitado a, endereços eletrônicos, comunicações e dados pessoais. 6.6 Contas de Prática - a Companhia permite que seus clientes exerçam em contas práticas, por período de tempo limitado e após a fiação de 100 em uma conta ao vivo. É estipulado que todas as restrições e obrigações que aparecem neste contrato com respeito ao Cliente também se aplicam no cenário da Prática. É por isso esclarecido que o Cliente de Conta Prática não ganha privilégios na abertura de contas ao vivo e precisa cumprir todos os requisitos regulamentares, bem como os procedimentos da Companhia em relação. É da competência exclusiva da Companhia decidir se, e quando, a Conta de Prática deve ser fechada. 6.7 A Empresa pode usar os detalhes de contato dos Clientes para manter o cliente atualizado em relação às atividades promocionais selecionadas que o cliente deve encontrar interesse. A Empresa pode atender o cliente diretamente ou usar soluções de terceiros para fazê-lo. 7 CLIENTES INSTRUCTIONSORDERS 7.1 O Cliente pode transmitir à Empresa as instruções e Pedidos apenas por meio de (i) telefone ou, (ii) pessoalmente ou (iii) através da Plataforma de Negociação eletrônica. A Companhia reconhecerá, de qualquer maneira, escolher tais instruções e outras Ordens e outras comunicações. 7.2 Quando o Cliente usa os meios (i) ou (ii) acima para transmitir instruções e Pedidos, a Empresa se reserva o direito de rejeitar tais instruções e, se a Empresa não estiver satisfeita com a identidade ou clareza das informações dos Clientes. Caso a Companhia decida aceitar tais instruções, a Empresa deverá processá-la através da plataforma eletrônica, como se as instruções do operador fossem inicialmente recebidas através da Plataforma. É estipulado que os limites serão executados sob restrições de margem que podem causar, entre outros, limitar o cancelamento em caso de insuficiência de status da margem, alteração da quantia citada da plataforma para posições em caso de cenários Stop Loss ou Take Profit e Stop Os cenários de perda ou de lucro não incluem prémio durante a noite. 7.3 O Cliente aceita o risco de má interpretação e erros nas instruções e Pedidos enviadas através do Sistema de Comunicação, independentemente de como foram causadas, incluindo danos técnicos ou mecânicos. 7.4 A Companhia também se reserva o direito, a seu critério, de executar parcialmente instruções e outras Ordens transmitidas pelo Cliente. 7.5 Se o Cliente desejar autorizar um terceiro a atuar em nome do Cliente ao fazer Pedidos e ou dar instruções, o Cliente poderá fazê-lo desde que o Cliente notifique a Companhia por escrito dessa intenção, cumpra os procedimentos da empresa e receba a Companhia Aprovação por escrito. A Companhia, a seu critério, pode se recusar a permitir transações de terceiros em nome de Clientes, se esse terceiro não cumprir os critérios da Companhia. Quando a Empresa permitir receber instruções de um terceiro em nome de Clientes, a Companhia deverá continuar a aceitar tais instruções de terceiros, a menos que a Empresa receba do Cliente uma notificação com pelo menos 2 dias de antecedência, especificando a rescisão da autorização de terceiros. 7.6 Instruções do cliente e as ordens não podem ser revogadas uma vez fornecidas. A Companhia pode, a seu exclusivo critério, autorizar a revogação total ou parcial e a alteração de tais instruções somente em circunstâncias excepcionais. 7.7 Ao usar o acesso eletrônico, um Cliente só pode dar as seguintes ordens: (i) Abrir (ii) Fechar (iii) Adicionar, remover ou editar ordens de Stop Loss, Take Profit e Limit Orders. 7.8 As encomendas enviadas por telefone podem ser rejeitadas pela Companhia se as instruções dos Clientes não forem claras e não incluam nenhuma das ordens mencionadas no parágrafo 7.7 acima. 7.9 As ordens devem ser colocadas, executadas, alteradas ou removidas durante as Horas de Operação. O pedido deve permanecer válido de acordo com o tipo e horário especificado na ordem, sujeito à capacidade da plataforma de negociação se a ordem não especificar o período de validade do pedido, então o pedido será considerado válido por tempo indeterminado. As Ordens de Stop Loss, Take Profit e Limit serão executadas à taxa de câmbio declarada pelo Cliente, ou em determinadas condições de mercado, a ordem pode não ser executada no preço declarado, mas no próximo preço. Qualquer pedido confirmado não pode ser cancelado pelo Cliente. Caso o Cliente forneça qualquer outro pedido que não seja o indicado acima, essas ordens serão automaticamente rejeitadas. 7.10 As transações são executadas no preço BID ou ASK. Quando o Cliente sabe como ela deseja prosseguir, o Cliente pode solicitar uma Confirmação para a transação da Companhia. O preço a que a transação será realizada aparece na tela. A Companhia, tem o direito, a seu critério, de aumentar ou diminuir os spreads, dependendo das condições do mercado. A Companhia reserva-se o direito de oferecer ao Cliente um preço diferente se a volatilidade do mercado dos instrumentos financeiros no processo de conclusão permanecer muito alta. Nesse caso, o Cliente pode aceitar o novo preço ou recusá-lo efetivamente cancelando a execução do pedido. Note-se que o fato de entrega de instruções pelo Cliente não significa que a instrução será executada a menos que seja confirmada pela Companhia. 7.11 Stop Loss, Take Profit e Limit Orders em contratos de CFD Pedidos, serão executados ao preço declarado pelo Cliente no primeiro preço atual ou em determinadas condições de mercado, o pedido pode não ser executado no preço declarado, mas no Próximo preço melhor. Sempre que haja falhas técnicas tanto para a plataforma de negociação, como para ferramentas financeiras, ou a Companhia se reserva o direito de oferecer um preço de abertura diferente ou, para não executar a Ordem. 7.12 Devido aos níveis de volatilidade do mercado de câmbio sem precedentes, um preço declarado pelo Cliente pode ser impossível de alcançar e, portanto, Stop Loss, Take Profit, Limit Orders, em Contratos CFD podem ser impossíveis de executar. A Companhia reserva-se o direito de não executar a Ordem ou de alterar o preço de fechamento no próximo preço disponível. 7.13 A Companhia possui um direito discricionário para fechar posições do mais não lucrativo, onde a Margem é inferior a (cinco por cento) 5. 7.14 A Companhia deve executar instruções o mais rápido possível e da melhor maneira possível. No caso das instruções de negociação, a Companhia deve atuar de acordo com a POLÍTICA DE MELHOR EJECUTÃO que pode ser encontrada no site. 7.15 O Cliente entende que as facilidades de negociação fornecidas pela plataforma podem ser interrompidas ou suspensas a qualquer momento sem aviso prévio devido a circunstâncias fora do controle da Companhia. Nesse caso, a Companhia, ou uma parte autorizada em seu nome, pode fechar quaisquer posições abertas que o Cliente possa ter (executando uma Transação Reversa) sem aviso prévio por escrito enviado ao cliente, com o valor justo de mercado refletindo, tão de perto Quanto possível, as taxas de câmbio aplicáveis aos mercados. O Cliente renuncia a quaisquer reclamações de indenização, processos e causas de ação contra a Companhia nesse caso e reconhece que tal renúncia é uma condição prévia à validade deste Contrato. 7.16 A Companhia se reserva o direito, desde que uma notificação prévia por escrito para esse efeito tenha sido enviada ao Cliente, para cancelar qualquer Transação que por um Sistema ou erro humano, seja sob controle da Companhia ou não, foi executada em um Taxa de câmbio que no momento da transação não era a taxa de câmbio indicativa ou precisa para a referida transação. 7.17 O Cliente entende e aceita que, após o recebimento de qualquer Pedido e ou mensagem da Companhia através da plataforma, a Empresa não será responsável por qualquer atraso ou erro causado durante a transmissão de tal Pedido e ou mensagem. A Companhia também não será responsabilizada por qualquer dano causado como resultado de tal atraso ou erro ou pela não validade de valores mobiliários ou, por erros nos saldos da conta bancária dos Clientes. 7.18 O Cliente entende e aceita que a Companhia tenha o direito de se recusar a executar as instruções fornecidas pelo Cliente ou por qualquer pessoa autorizada pelo Cliente se, na opinião razoável da Companhia, a execução dessas instruções: (i) Provavelmente resultaria em violação da prática de mercado padrão dos Instrumentos Financeiros ou, (ii) constituiria uma violação da legislação efetiva do respectivo território, incluindo, entre outros, legislação sobre a contração ao lavagem de renda criminal e operações de insider Ou (iii) afetaria ou afetaria a confiabilidade ou operação da Plataforma ou, (iv) colocaria de qualquer forma a posição econômica do Cliente e / ou a Companhia em perigo ou (v) não há fundos suficientes no Cliente para retirada ou para satisfazer o requisito de abrir uma nova posição junto com quaisquer encargos relacionados. Note-se que, ao calcular o valor dos fundos liberados, a Companhia considerará todas as obrigações dos Clientes, incluindo, mas não se limitando a, obrigações em ordens não executadas, mas anteriormente registradas, que são dedutíveis da Conta do Cliente. A Companhia não é obrigada a fundamentar ou avisar os motivos de suspender, recusar ou cancelar as instruções dos Clientes. Além disso, no caso de a Companhia decidir suspender ou cancelar uma instrução, tal não afetará quaisquer obrigações devidas pelo Cliente à Companhia ou qualquer direito da Companhia contra o Cliente ou seus ativos. 7.19 Qualquer transação deve ser considerada conclusiva a menos que o Cliente no prazo de 2 (dois) dias a partir da conclusão de uma transação, contata a Companhia por e-mail ou fac-símile, declarando sua objeção quanto à execução ou a não execução de sua Ordem ou, A maneira como a Ordem foi executada. 7.20 No caso de o Cliente representar mais de uma pessoa (por exemplo, se estes forem titulares de contas conjuntas), então: (i) as responsabilidades de cada uma dessas pessoas devem ser diretas, conjuntas e diversas (ii) a Companhia pode atuar sobre qualquer Instruções recebidas de qualquer pessoa (ou consideradas como iguais pela Companhia), a pessoa mencionada, independentemente do fato, se essa pessoa é a Pessoa Autorizada (iii) qualquer aviso e outra mensagem apresentada pela Companhia a uma dessas pessoas É considerado apresentado a todas as referidas pessoas e (iv) os direitos da Companhia no contexto da seção 10 (dez) estarão em vigor se o evento mencionado na referida seção for considerado como tendo lugar a essas pessoas 7.21 Um prêmio overnight diário pode ser aplicado a cada posição de Forex e CFD aberto no encerramento do dia de negociação da Companhia em relação a esse Forex CFD. Se esse prêmio overnight for aplicável, ele será creditado ou debitado pela conta dos clientes, dependendo da natureza da posição que o Cliente mantém. 7.22 Instrumentos financeiros que tenham uma data de vencimento, se não forem fechados antes da data de validade, a Companhia fechará a força no último preço disponível 7.23 Onde a Empresa reconhecer e investigar os Clientes deliberados e / ou tentativas sistemáticas de usar preços que não Reflete os preços de mercado devido a um erro de programação, erro, defeito ou falha de detecção não detectados no nosso software de Web site ou qualquer outro motivo que resulte em um erro de avaliação (geralmente conhecido pelo nome de scalping, sniping e arbitragem), a Companhia tem direito a tirar tudo ou qualquer Das seguintes contramedidas: (i) para corrigir o spread de preços fornecido ao Cliente (ii) limitar o acesso do Cliente a quaisquer cotações contínuas e instantaneamente utilizáveis e começar a fornecer citações apenas sob solicitação (iii) avisar o cliente que Isto não é permitido (iv) executar a retirada do depósito de clientes (v) para interromper imediatamente quaisquer relações com o Cliente, enviando um aviso por escrito. 8 SOLUÇÃO DE TRANSACÇÕES 8.1 A Companhia compromete-se a liquidar todas as transações mediante a execução de ordens de clientes. 8.2 Após a liquidação de um negócio, a Companhia geralmente apresentará ao Cliente uma Confirmação de Comércio com relação ao comércio ou contrato celebrado pela Companhia com ou para o Cliente. A Confirmação de Comércio também deve apresentar detalhes sobre qualquer posição aberta que foi fechada pela Companhia para o Cliente. 8.3 Uma declaração de Conta será apresentada ao Cliente através da Plataforma pela Companhia mensalmente, dentro de 5 (cinco) dias úteis a partir do final do mês anterior. O cliente que deseja obter a declaração de conta acima mencionada por email ou correio deve aplicar, em conformidade, fornecendo todos os detalhes necessários, e a declaração acima mencionada será enviada para seu endereço válido no prazo de 5 dias úteis após a aceitação do pedido pela Companhia. No caso de nenhuma transação ter sido concluída no último mês, considera-se que o Cliente perdeu seu direito de ser informado. Qualquer confirmação ou prova de qualquer ato ou declaração de conta ou certificação emitida pela Companhia em relação a qualquer transação ou outra questão será final e obrigatória para o Cliente, a menos que o Cliente tenha alguma objeção em relação a tal declaração de conta ou certificação e A referida objeção é arquivada por escrito e recebida pela Companhia dentro de dois (2) dias úteis a partir do recibo ou a data prevista de recebimento de qualquer declaração de conta ou certificação. 8.4 No caso de o Cliente poder ter uma declaração on-line para sua conta de forma contínua, a Companhia é considerada como tendo cumprido as obrigações que lhe incumbem por força do parágrafo 8.3 e quaisquer objeções do Cliente só serão válidas se forem recebidas pela empresa Por escrito, dentro de 2 dias úteis a partir da transação sob objeção. 9 CONTAS DE CLIENTES 9.1 Os montantes depositados pelo Cliente ou, em nome do Cliente, pela Companhia para os fins dos Dispositivos dos Serviços, serão mantidos em uma Conta de Cliente em nome do Cliente ou da Companhia em Nome do cliente. A Conta será aberta com qualquer banco ou instituição que a Empresa especifique de tempos em tempos. 9.2 Após a assinatura deste Contrato, o Cliente entende e aceita que a Companhia tenha autoridade para efetuar quaisquer depósitos e retiradas da Conta de Clientes no site dos Clientes, para que a Companhia efetue o pagamento de transações e execute as instruções do Cliente e pague os saldos pendentes Que o Cliente deve à Empresa ou a qualquer outro no desempenho dos Serviços. 9.3 A Companhia pode ter uma garantia sobre os montantes depositados e, a seu critério, e sem o consentimento do Cliente, pode compensar quaisquer valores em dívida devidos pelo Cliente à Companhia ou, para fundir quaisquer contas do Cliente junto da Companhia. Transferência de Fundos para a Conta de Clientes 9.4 Qualquer transferência de fundos para a Conta de Clientes de outro banco ou instituição financeira será creditada na Conta no primeiro Dia Útil depois de os fundos terem sido recebidos pela Companhia. Note-se que, devido a certos casos, alguns dos quais estão demonstrados abaixo, o crédito dos fundos pode ser adiado por um período de até três dias úteis a partir da data do recebimento de fundos pela Companhia. Se não ocorrer tal caso, a Companhia informará o Cliente da transferência bancária no prazo de 5 (cinco) Dias Úteis. Uma série de casos que podem permitir a adiantamento dos fundos a serem adiados incluem: (i) suspensão temporária ou rescisão do comércio em qualquer mercado (ii) nenhum evento ou impossibilidade de organizar esse evento como essencial para a Empresa para fornecer cotações (iii) expectativas razoáveis sobre a possibilidade de tais flutuações. 9.5 O Cliente concorda que quaisquer valores transferidos pelo Cliente ou para os Clientes na Conta Bancária serão depositados na conta de negociação dos Clientes na data-valor do pagamento recebido pela Companhia e líquido de quaisquer taxas cobradas pelo Banco Fornecedores de conta ou qualquer outro intermediário envolvido em tal processo de transação. A Companhia deve estar convencida de que o remetente é o Cliente, ou um representante autorizado do Cliente, antes de disponibilizar qualquer valor à conta de negociação dos Clientes, caso contrário - a Companhia se reserva o direito de reembolsar o valor líquido recebido para o remetente O mesmo método que recebeu. 9.6 In the case where the Client has more than one Account with the Company under his own name, then any transfers between these Accounts will be made, subject to the Clients duly signed written request, within the same day this means that the funds will be credited on the same day on the one Account as they will be debited in the other Account of the Client. Transfer of Funds from the Clients Account 9.7 The Client understands and accepts that the Company has the right to set-off any amounts that the Client owes to the Company from the Clients account without the prior consent of the Client. 9.8 The Client may also give instructions to the Company to transfer funds between various accounts of the Client with the Company or with another bank or financial institution, provided that all of these accounts are in the name of the Client. It is noted that due to certain cases as stated in 9.2 above, the transfer of the funds may be delayed for a period of up to 3 (three) Business Days from the date of the funds receipt by the Company. If no such case occurs, then the Company shall inform the Client of the bank transfer within 5 (five) Business Days. 9.9 The Company shall only debit the Clients Account to another account held with the Company or, with a bank or financial institution which is in the name of the Client. The recipient of the funds (which must correspond to the Clients name) shall be specified in the transfer instructions. Transfers from the clients account with The Company to an account which is not solely on the name of the client shall only be executed to the same venue used for funding the account up and to the extent of the amount deposited. Apart of that under no circumstances the Company will execute payment from the Clients Account to third parties. 9.10 The Client has the right to instruct the Company to make transfers from the Client Account for trading purposes. The Client understands and accepts that she is fully responsible for payment details given to the Company and that the Company shall not be held responsible for the Clients funds, if the details given by the Client are wrong. In addition, the Company shall not be held responsible for any funds that have not been directly transferred to the Clients bank account. 9.11 The Client also understands and accepts that the Company has the right to suspend or cancel instructions for transferring funds from the Clients Account if: (i) the Clients instructions imply the transfer or withdrawals of funds to third parties (ii) the nature of the Clients transactions falls within section 7. 23 of this Agreement (iii) the Company has reasonable grounds for suspecting that the instructions to transfer funds from the Clients Account were not ordered by a duly authorized person (iv) the transfer violates, in any way, the Companys local andor banks Legislation. In the event that the transfer is suspended or cancelled, the Company is under no obligation to explain the reasons for the suspension or cancellation to the Client. 9.12 Funds available for withdrawal from the Client Account, are calculated by the Company according to those funds actually deposited by the Client, plus any funds credited minus any debited funds to the Client Account in accordance with these Terms, minus funds that guarantee the currently open positions Additionally, unreleased profit of the current open positions and, funds credited within 3 Business Days prior to the date of the Client request for funds transfer are not available for withdrawal. Finally, where there are no sufficient funds in the Client account at the time when the instructions for transfer is given by the Client, then any such transfer will not be possible. 9.13 The Company may elect to grant a benefit to the Client by depositing bonus amounts in the Clients trading account, subject to certain terms and conditions specified and publicly published for the specific promotion, as it shall be determined by the Company under its sole discretion. Such bonus amounts may not be withdrawn by Client, if the Client did not meet the relevant promotion criteria. The bonus must be redeemed within 30 days of opening an account. 9.14 Withdrawal rejects - the Company is eligible to reject withdrawal order if the withdrawal order does meet with the minimum requirements set in this Term and Condition agreement. It is the clients full responsibility to monitor the withdrawal and avoid any actual or future expectation loss with regard. 9.15 The Client understands and accepts to waive any right she might have to receive interest from the deposit of funds in an account with a bank or any financial institution and consents that the Company will receive such benefit of interest earned to cover for any registration, administrative, general or any other expense andor interest for setting up and maintaining the said account. The Client further accepts that in no case shall the Client be allowed to such interest. 9.16 In case of absence of any trading activity within one year of the Clients account, the Company reserves the right to charge a fixed payment of 10 US dollars per year in order to maintain the account assuming that the Client Account has the available funds. If the Client account is funded by less than 10 US dollars and has been inactive for a period of one year, the Company reserves the right to charge a lower amount to cover administrative expenses and close down the account. 9.17 Dormant account with a zero free balance will be closed. 10 LIMITATION OF LIABILITY AND INDEMNITY 10.1 The Company shall not be held liable for: (i) any loss incurred by the Client including, but not limited to, a decrease in the value of the investment, consequential and other indirect losses, expense, cost or liability, regardless of how such loss was incurred, as a result of the Clients use of the Services provided by the Company (ii) any loss incurred as a result of the actions of the Company as per its rights conferred upon by this Agreement (iii) any omission, wilful omission or fraud by any person or company whowhich gives instructions to the Company to execute Orders andor other actions on behalf of the Client (iv) any loss including but not limited to, consequential or other indirect losses, which was incurred as a result of the Companys omission or, negligence or otherwise unless such loss is caused as a result of the Companys gross negligence, deliberate omission or fraud. 10.2 The Client acknowledges, understands and accepts that the Company acts in good faith and with due diligence and that the Client is obliged to indemnify the Company for all losses, expenses, costs, liabilities of any nature (including present, future or contingent or otherwise including reasonable legal fees) the Company may incur as a result of or in connection with : (i) the provisions of the Companys services (ii) the Clients breach of this Agreement (iii) the Company taking any steps that it is rightfully entitled to upon an Event of Default (iv) the disposal of the Clients Financial Instruments to cover a claim (v) the non-execution or non-fulfilment of an Order andor statements andor instructions of the Client, by the Company 10.3 The Client further acknowledges, understands and accepts that any market information or other information communicated by the Company, including (but not limited to) signals and trading trends provided by the Company or by its affiliated providers ( as aroundfx etc.), does not constitute an offer to buy or sell, or an investment strategy or, otherwise and that such, information is presented by the Company from sources believed by the Company to be reliable and for informational purposes only. It is stipulated that the trade signal appears in the Companys website is powered by a third party. This trade signal is not an investment advice, it does not assure winnings and acting upon the signal is the under a traders sole responsibility. Such information may be incomplete or inaccurate and the Company at any time makes no representation, warranty or guarantee as to, and shall not be responsible for, the accuracy or completeness of any information or trading recommendation furnished to the Client. 10.4 The right of indemnifications andor compensation by the Client shall survive any termination of the Client Relationship. 11 COMPANY FEES 11.1 In case the clients activity involves Fee charges, the fees shall be paid to the Company by the Client immediately upon request. The Client Authorizes the Company to debit the Clients account with any VAT (Value Added Tax), contribution or charge with regard. Taxes payable by the Company in relation to profits or income are excluded. 11.2 For any amounts due to the Company it shall have a lien over any deposited amounts in the Clients accounts stated in section 9 (nine) above and, on the Clients statements of Financial Instruments. No consent will be required to be obtained prior to the exercise of such right but, the Company shall serve notice to the Client stating the Companys intention. The notice shall also state a specific timeframe at the end of which the Company shall exercise the said right and therefore, giving time to the Client to fulfil hisher obligations. Should the Client fail to pay any outstanding amounts to the Company by the end of the timeframe stated on the notice, then the Company will be entitled to debit the accounts as stated herein in order to cover for the outstanding amounts in addition to any privilege granted by this agreement and the law. 11.3 If a new account is inactive, an Inactive Account Fee of up to 10 US dollars will be assessed. (i) A new account is defined as an account that has not had any orders completed. (ii) An account is considered inactive if no trading activity has occurred for a period of 90 days. (iii) The Inactive account fee is assessed monthly until the account is reactivated or remitted to the appropriate state as unclaimed property. (iv) If there are insufficient funds in the account for this purpose, The Company reserves the right to charge a lower administrative fee andor to close the account. 12.1 All personal data shall be treated as confidential and handled as prescribed in the applicable Laws and Regulations for the protection of such data. 12.2 Neither party shall disclose any information relating to the business, investments, finances or generally any confidential matters, which may come to either partys possession upon execution or, as a result of the execution of this Agreement. Such an obligation shall not apply where it is otherwise expressly provided in this Agreement andor where such is imposed by the applicable legislation, Laws, Regulations and Directives in force. 12.3 The Company has the right to disclose information on the Clients transactions or such other information as it may be required by law, rule or regulatory authority or in order to comply with any obligation of the Company requiring the Company to proceed with such a disclosure. 12.4 By accepting these Terms the Client also accepts the Confidentiality clause that appears on the main page of the Website, which forms an integral part to this Agreement. The Website, Software (including the platform) and Documentation contain material that is protected by international copyright, trade secrets and trademark laws, and by applicable international treaty provisions as stated in the Trademarks and Copyright which can be found in the Website which is an integral part of this Agreement. All rights not granted to The Client herein are expressly reserved by the Company, or its applicable licensors, suppliers or partners. The Client is not allowed to remove any proprietary notice of the Company from any copy of the Software or Documentation. 12.5 The Company may provide links to other sites that are controlled or offered by third parties. The Client shall make sure she understand the risks involved in using those site(s) before retrieving, using, relying upon or purchasing anything via the Internet. Links to these web sites are provided solely for The Clients convenience, and The Client agree that under no circumstances will she hold the Company liable for any loss or damage caused by the use of, or reliance on, any content, goods or services available on other sites. 13 THE COMPANY-CLIENT RELATIONSHIP 13.1 Upon the execution of orders and completion of transactions the Company reserves the right to employ, use or appoint third parties who are qualified and trained to undertake such transactions. 13.2 The Company shall act with integrity and fairness with its clientsClients and counterparties and shall adopt a CONFLICTS OF INTEREST POLICY as it appears in the Website in order to resolve any possible conflicts of interest that may arise either between the Company and the Clients or between, the Companys counterparties andor employees andthe Clients or between the Clients. 14.1 The Company reserves the right to instruct andor appoint a Counterparty at the Companys discretion in order to give effect to the Clients Instructions and Orders. 14.2 The Company shall not be responsible for any errors, omissions committed by such Counterparties unless it is proven that the Company has not acted with sufficient care when selecting these Counterparties. 15 TERM AND TERMINATION 15.1 This Agreement is valid and effective from the first time the Client Account is funded subject to the Company final approval, provided that the Company has communicated to the Client its written confirmation. The term of this Agreement shall be for an indefinite period until it is terminated as per the provisions this paragraph as set below. 15.2 Either party has the right to terminate this Agreement by giving written notice to the other party of at least 8 (eight) days. In case of Client Termination, the first day of the notice shall be the date such notice has been received by the Company. 15.3 Termination shall not affect any accrued rights and existing commitments or obligations of the Client. In case of termination the Client shall pay: (i) any expenses incurred or will be incurred by the Company due to the termination of this Agreement (ii) any outstanding fees or other amounts payable to the Company (iii) any other damages incurred by the Company as a result of the termination 15.4 The Company has the right to terminate this Agreement immediately upon the occurrence of an Event of Default. For the purposes of this section an Event of Default shall occur in the following cases: (i) the death of the Client (ii) the Client becomes insolvent, enters into receivership, is the subject of a voluntary or involuntary bankruptcy proceeding, or makes an assignment for the benefit of creditors (iii) a substantial part of the Clients property is or becomes subject to any levy, seizure, assignment or sale for or by any creditor or governmental agency (iv) such termination is required by any competent authority or body (v) the Client breaches any provision of this Agreement and fails to remedy such breach within 10 (ten) calendar days of receipt of the written notice describing the occurrence of a breach hereof (vi) the Client involves the Company either directly or indirectly in any act of fraud. 15.5 If and when an event expressed in section 15.4(vi) above occurs, prior to terminating the Agreement, the Company reserves the right to reverse any or all previous transactions taken by the Client that the Company believes that put its interests at risk. 15.6 On termination, the Company and the Client undertake to complete all transactions already entered-into and the Terms shall continue to bind both parties in relation to these transactions. Should all transactions be completed the Company shall return to the Client all of the Clients assets in the Companys possession. Prior to the return of such assets, the Company reserves the right to deduct all amounts that are due to it or that are necessary to close any pending obligations of the Client. 16.1 The Agreement may be amended in the following cases: i. By the Company if an amendment is necessary following an amendment of the law or if relevant authority issued decisions which affect the Agreement. In any such case, the Company shall notify the Client of the said amendment either in writing or through its webpage and the Clients consent shall not be required for any such amendment. Ii. In cases where the amendment of the Agreement is not required as in paragraph 16.1(i) above, the Company shall notify the Client of the relevant amendment either in writing or through its webpage. If objections arise, the Client may terminate the Agreement within 15 days from the notification by sending a registered letter and on the condition that all pending transactions on behalf of the Client shall be completed. Upon expiry of the above deadline without the Client having raised any objection, it shall be considered that the Client consents andor accepts the content of the amendment. 17.1 The Client does not have the right to assign or, transfer the rights andor obligation conferred hereunder to any third party. 17.2 The Company reserves the right to assign andor transfer to any person, firm or corporation or otherwise its rights andor obligations that arise or will arise under this Agreement. 18.1 Any notice, instruction, request, authorization or other communication required or permitted by this Agreement shall be in writing and shall be deemed sufficient upon receipt, if such notice, instruction, request, authorization or other communication is addressed to the Company at the address set forth on the first page of this Agreement, or as subsequently modified by written notice. 18.2 The Company shall have the right to change the method of communication should the Company requires so. 19 GOVERNING LAW AND JURISDICTION 19.1 The Company-Client relationship and the terms of this Agreement shall be construed in accordance with the Laws of the British Virgin Islands. 19.2 The parties agree that the District Court of the district in which the Companys headquarters are located shall have exclusive jurisdiction and be the sole venue in disputes arising under this Agreement. 19.3 This clause shall survive termination of this Agreement. 20.1 Operation Hours: the Companys operation hours for placing orders andor for trading CFDs is round the clock, 22:00 GMT (21:00 DST) Sunday through 22:00 GMT (21:00 DST) Friday. For other financial instruments please refer to our website and the platform for additional information. The operation hours can be extended (also due to market movements) from time to time without prior notice. Holidays will be announced through the Website. 20.2 Communications Recording: The Client understands and accepts that all communications andor conversations between the Client and the Company may be recorded for future reference and can be used by the Company as an evidence in case of dispute. 20.3 Marketing and Promotions: The Company reserves the right to register and operate other domains (websites) for marketing and promotional purposes to specific countries which contain information and disclosures to clients, and prospective clients, in any language other the English language. 20.4 Entire Agreement: This Agreement between the Client and the Company represents the single and entire Agreement and completely supersedes any prior representations, negotiations, obligations, reports, or advertisement of information related to the provision of the Services. 20.5 Metatrader 4 disclaimer: The following additional terms apply to clients utilizing the companys MT4 Platform andor MT4 Multi Account Manager (the Program). If the client utilizes the Program, the client agrees to the additional terms set forth hereinafter (the Additional Terms) and the client authorizes the company to act accordingly. These Additional Terms apply in addition to the general terms and conditions set out above. If there is a conflict between these Additional Terms and the general terms and conditions set out above, the provisions of these Additional Terms shall prevail. uma. The Client wishes to utilize the Program to execute trades and to direct trade orders and trade details to the Company. The Company will allow the client to insert an Expert Advisor onto the program, for automated trading, however the Company will not provide the client with Expert Advisor. It is the clients choice to find it and use it at his own risk. B. The Client fully understands and agrees that the trade details are generated by the Program and not by the Company and that the Companys responsibility is to use commercially reasonable efforts to enter orders pursuant to the trade orders and trade details generated by the Program and as received by the Company. The Client acknowledges and agrees that the Client have made inquiries and conducted research into the Program sufficient to make an informed investment decision. The Company cannot imply or guarantee that the Client will make any profit from the Program and the Client agree that the Company will not be held responsible for the Programs performance or trading losses incurred in the Clients account as a result of trading pursuant to the Program. C. The Company will enter trade orders for the Clients account in accordance with the trade orders and trade details generated by the Program. The Client understands and acknowledges that the Clients trading access through the Program will be provided by the program provider and not by the Company. D. If more than one client of the company is using the same system or service on the Program, The Client acknowledge that the Company may enter block orders to enhance order execution, in which case a fair and systematic fill allocation method will be employed. The Client understand and acknowledge that the Company will only be responsible for using its commercially reasonable efforts to execute, in a timely fashion, the trade orders and trade details generated by the Program. E. The Company shall not be responsible for any error or malfunction of the Program, mechanical or communication line failure, system errors, data failure or any other causes beyond its control. The Client understands and acknowledges that the Company can accept and execute orders only if actually received or generated and then on a not held basis (i. e. the Company shall not be held responsible for the execution of the order at the price indicated by the Program or otherwise). f. The Client acknowledge that the Client have had the opportunity to ask questions as to how the Clients account will be handled and understand and acknowledge that the Client have not purchased the Program from the Company. The Client understands and acknowledges that there is no trading system or recommendation service, including the Program, which is free from the risk of loss. The Company does not imply or guarantee that the Client will make any profit and the Client acknowledge and agree that neither the Company nor any of its officers, directors, employees, consultants, agents or affiliates will be held responsible for the performance of the Program or trading losses in the Clients account. G. The Company may act upon the authority given by this MT4 disclaimer until the Client revoke the authority by written notice addressed and actually delivered to the Company, in accordance with the instructions and details on the abovementioned terms and conditions. The Company may also terminate the authorization over the Program at any time for any reason at its sole discretion and, in such instance, will provide the Client with written notice. The Client acknowledge and agree that the Client shall be responsible for any open lots in the Clients account at the time the Clients authorization over the Program is terminated. The Client acknowledge and agree that the Client shall permit the Company to execute offsetting orders for any open lots in the Clients account at the time the Clients authorization over the Program is terminated. H. The Client acknowledge and agree that, in the absence of willful or wanton misconduct, neither the Company nor any of its officers, directors, employees, consultants, agents or affiliates will be held liable for any act or omission in the course of or in connection with the Clients participation in the Program. The Client acknowledge and agree that the Client shall indemnify the Company, its principals, officers, directors, employees, agents, successor andor assign from all losses andor liability (including reasonable attorneys andor accountants fees) incurred or resulting from this letter of direction to utilize the Program, provided that there has been no judicial determination that such liability was the result of gross negligence or recklessness or intentional misconduct by the Company, and further provided that the conduct that was the basis for such liability was not undertaken in the actual and reasonable belief that it was in the best interest of the Clients account. 22. CLIENT DECLARATION The Client declares that: i. SHe is over 18 and to the best of his knowledge and belief, the information provided in Investors Questionnaire, and any other documentation supplied in connection with the application form, is correct, complete and not misleading and he will inform the Company of any changes to the details or information entered in the Investors Questionnaire. Ii. SHe is complying with the restrictions policies, stipulated in the Companys Website. Iii. SHe has read and went through all information provided on the internet regarding the Company, its services offered. Iv. SHe has carefully read and fully understood the entire text of the above terms and conditions Agreement with which she fully and unreservedly agrees v. SHe consents and agrees to direct advertising through cold calling, either by phone or personal representation, facsimile, automatic calls, email or other phone, electronic or digital means by the Company. Vi. SHe accepts to be notified separately in writing if the Company pays commission fees to anyone outside the Company who introduced the Client or who acts on behalf of the Client. vii. SHe has chosen the investment amount, taking his total financial circumstances into consideration which he considers reasonable under such circumstances. viii. The Client acknowledge that the Company reserves the right to cancel any transaction and any financial contract which is acquired or sold at prices that do not reflect its market prices or at an abnormally low level of risk, due to an undetected programming error, bug, defect or glitch in the website and or the software or any other reason resulting in mispricing. The Client have a duty to report to the Company any inadequacies the Client may experienceTermini e condizioni Terms amp Conditions This Agreement is executed by and between Financial Arena Ltd (the Company), and the Client, a physical or legal person, (the Client). This Agreement is applicable to the content and information included in the Services, web pages and databases as well as any agreements and software provided by the Company and its associatesthird party suppliers (the Information Providers) to which a Client may have access through the domain or sub-domain of the Company at xforex (the Website). The purpose of this Agreement is to describe the terms, conditions and risks upon which the Client accesses to the Companys Services provided therein access to the Company will mean that the Client have accepted the terms to this Agreement. If the Client does not agree to be bound by these terms and conditions she cannot use nor can she access our services. THIS IS NOT A PURCHASE CONTRACT BUT AN AGREEMENT ON THE RIGHTS OF THE CLIENT. The Company remains the owner of the copy of any software in relation to the Services as well as of all copies of the software to which the Client is entitled under this Agreement. The Client accepts and understands the Companys official language is English and should always refer to the Company in the English language. The Client may refer to the website for all information and disclosures about the Company and its activities. The Company must established and ascertain the Identity and Investment Profile of the Client as required by the Laws and Regulations governing its activity. Accordingly, the Client shall complete the investors questionnaire and provide all necessary documents (as it appears on the registration page of the Companys website). Additionally, the Client must read understand and electronically accept (tick the relevant box) the terms and conditions of engaging with the Company. Apart from some instances where additional documents shall deem necessary to be acquired by the Client, the Client by clicking on the button Submit and or ticking the relevant box during the download, installation, copy or any other usege of the Software, expresses full and unconditional consent to the provisions and terms hereof. Handwritten signing of hard copy of the Agreement is not required so the above mentioned electronic manner of acceptance of the agreement has the same judicial power and establishes the same rights and duties and responsibilities as a regular agreement signed between both parties. In case a client wishes to have a printed agreement, duly signed and stamped by the Company, the client must send 2 duly signed copies of the Agreement to the Company, stating his postal address and a copy will be sent back to that address. THE CLIENT AGREE THAT USING THE SERVICES PROVIDED BY THE COMPANY ANDOR ANY SOFTWARE INDICATES THAT THE CLIENT HAVE READ THIS AGREEMENT, THE CLIENT UNDERSTAND IT AND AGREE TO BE BOUND BY ITS PROVISIONS. 1 DEFINITIONS AND INTERPRETATIONS (Client) Account: is the account opened by the Company and held in the name of the Client, or of the Company on behalf of the Client. Account Statement: a regularly drawn up record of trading, debit and credit transactions carried out on the Account Base Currency: United States Dollar (USD), unless otherwise specified by the Company Authorized Person: any person authorized by the Client to give instructions to the Company Equity: The current real amount in the account, calculated by this formula: (Total Account Deposits) minus (Total Account Withdraws) plus (Closed Profit and Loss) plus (Open Profit and Loss) plus Bonus, converted into the Account Base Currency. Maintenance Margin: In order to keep a new position open, you must ensure that the account Equity exceeds the total Maintenance Margin Level. Maintenance Margin Level requirements are specific to each financial instrument. If the margin is not maintained, the positions will be closed automatically by the system. Available Balance: Amount available to be used as initial Margin. (Equity) minus (used Margin). Equity used Margin used margin Deal Amount (always converted into the Account Base Currency) divided by Leverage (depends on Instrument) Pending Bonus: Displays the Bonus amount that will be transferred into the Equity, provided that you exceed the Volume to Reach within the set period. Volume to Reach: Presents the Volume you need to reach within the set period in order to have the pending Bonus transferred into the Equity. Best Execution Policy: The Companys existing policy with respect to execution of Client orders, at the best price, which is available at the Companys website BusinessWorking Day: any banking day according to the jurisdiction in which the Company runs its bank accounts Spread: is the difference between the price quoted in the website for an immediate sale (bid) and an immediate purchase (ask), as its determined by the company under it sole discretion Conflict of Interest Policy: shall mean the Companys prevailing policy regarding conflicts of interest which and is available at the Website Contracts for Differences or CFDs: any contracts for difference between prices of spot FOREX, equity indexes, precious metals, stocks or any other commodities available for trading, in different points of time Counterpartyies: any banks andor brokers, through which the Company may cover its Contracts with Clients Client Classification: the Companys overall, product or transaction specific classificatio n of Clients Margin: The ratio between the account value and the exposure. Net Exposure: The sum of all open positions converted into the account base currency. Open Position: A deal of either purchase or sale that is not settled by an opposite sale or purchase of the contract (a deal that has not been closed) Open Profit and Loss: The sum of all open positions Profit and Loss converted into the account base currency. Orders: The request for the transactions execution Platform: Any information, software and hardware used by the Company for the purpose of providing Services to the Client in accordance with this agreement Services: Shall mean the services to be provided by the Company subject to this agreement Trade Confirmation: Any message sent by the Company to the Client in confirmation of entering into Contract with the Client Transaction: Any type of operation effected in the Clients Account that includes but is not limited to Deposit, Withdrawal, Open Trades, Closed trades, Transfer between Clients accounts Client: Shall mean the individual person, legal entity or firm being a customer of the Company Clients Instructions: a request for a Clients transaction andor message sent by the Client to the Company. (i) Any reference to an individual person shall include bodies corporate, unincorporated associations, partnerships and individuals (ii) Headings and notes in the Terms and Condition of this Agreement are for reference only and shall not affect the contents and interpretation of the Terms (iii) Any references to any law, regulation or statute shall include reference to any statutory modification or re-enactments thereof (iv) Any appendices attached to this Agreement shall constitute an integral part of this Agreement. 2 RISK ACKNOWLEDGMENT 2.1 The Client agrees to use the Website andor the Services provided by the Company at hisher own risk. 2.2 The Client acknowledges, understands and accepts that trading and investing in Financial Commodities: (i) is highly speculative (ii) may be extremely risky (iii) Is suitable for persons who are in a position to bear the loss of all the money they invest. 2.3 The Client further acknowledges, understands and accepts: (i) that international currency prices are highly volatile (ii) that trading on foreign markets involves risks different to the risks usually involved in the markets of the country of residence of the Client (iii) that any information provided by the Company or any financial contract purchased or other Service offered through the Website, in no way guarantees profit or freedom from loss (iv) that by trading and investing through the platform the Client may incur a loss equal to the amount of money deposited by the Client to the Company including overnight Premiums for day trade deals (v) the great risks associated with speculative investments (vi) The Client accepts and declares that the Client is willing and able, financially or otherwise, to undertake these risks. 2.4 The Client acknowledges, understands and accepts that trading and investing through the platform may entail other risks than the ones contained in the paragraph. 2.5 The Client acknowledges, understands, accepts and agrees to the information that appears under the RISK DISCLAIMER title on the Website, which forms an integral part of this Agreement should the Client agrees to these terms and conditions. 3 CLIENT CLASSIFICATION 3.1 The Company may choose to practice Client Categorisation policy, in which itll classify clients into different categories in relation with the clients and its trading account characteristics. 4 COMPANYS SERVICES 4.1 Subject to the Client fulfilling its obligations under the terms of this Agreement, the Company shall provide its Clients the opportunity to trade in the following investments and instruments: (i) CFDs on Spot FOREX, equities, precious metals (ii) Future contracts, options futures, overnight Premiums forward rate agreements and any other derivative contracts relating to commodities that must be settled in cash or may be settled in cash. (iii) Foreign Exchange Services in connection to the above 4.2 (a) The Client acknowledges and recognises that any information provided through the Website or by the Company is provided for information purposes only to assist the Client in making decisions but, in no case such information constitutes investment advice. (b) The Client acknowledges, understands and accepts that for any decision, investment strategy, transaction andor investment made or taken by the Client, or the consequences of undertaking such actions, the Client will be solely responsible for and that the Company will have no responsibility, whatsoever, for any such actions taken by the Client. 4.3 This section is to be read in conjunction with the BEST EXECUTION POLICY FOR CONTRACTS FOR DIFFERENCE (CFDs) should the Client accept these terms and conditions which can be found in the Website. 5 CLIENT WARRANTIES AND REPRESENTATIONS 5.1 The Client warrants and represents that: (i) money, investments or other assets supplied by the Client to the Company, fully belong to the Client and are, at all times, free of any charge, lien, pledge or encumbrance and are not proceeds of any illegal act or omission or product of any criminal activity (ii) the Client is not under any legal disability with respect to, and is not subject to any law or regulation which prevents its performance according to this Agreement (iii) the Client acts for himself or if not, the Client warrants and represents that it has obtained all necessary consents and authorisations to operate according to this Agreement and produces, to the Companys satisfaction, the document(s) indicating such consents and authorisations (iv) should the Client be a legal entity, then the Client warrants and represents that it has obtained all necessary corporate consents and authorisations as per the entitys constitutional and or ganisations documents and produces, to the Companys satisfaction, the document(s) indicating such consents and authorisations (v) the Client is in compliance with all laws and regulations to which it is subject including, but not limited to, laws and regulations relating to tax matters, exchange control and registration requirements (vi) any information provided by the Client is complete accurate and not misleading in any material respect (vii) any document handed to the Company by the Client is valid and authentic. 5.2 The above warranties and representations shall be deemed to be repeated every time the Client gives instructions to the Company during the duration of this Agreement 5.3 The Client agrees that should any of the above warranties be breached then the Company reserves the right to return them to the remitter. The Client further accepts that in such case the Company may reverse any or all types of previous transactions undertaken by the Client through the Company and terminate the Agreement as per paragraph 15 herein. Should the Company incur damages andor losses as a result of breach of paragraph 5.1, the Company retains the right to withhold it from any of the Clients account and or to file legal actions against the Client and claim damages. 6 DEALINGS BETWEEN THE COMPANY AND THE CLIENT 6.1 Upon accepting andor signing these Terms and Conditions, the Client is entitled to use the Services and apply for access codes, in order for the Client to be able to access the electronic Platform on xforex and initiate trading subject to the companys final approval andor undertaking transactions according to the procedures and means prescribed therein and in this Agreement in paragraph 7 here below. Should the Client use any other means, than those mentioned in this agreement, to transmit instructions andor Orders, then such instructions andor Orders will not be considered as valid instructionsOrders and the Company will not act upon them. 6.2 Should the Client suspect that the access codes have been disclosed to a third party andor that there is an irregular andor unauthorised use of them, the Client must immediately inform (in writing) the Company of this. 6.3 The Client acknowledges, understands and accepts that any instructions andor Orders given to the Company through the Clients access codes will be considered as instructions andor Orders of the Client and will be the sole responsibility of the Client. 6.4 Similarly, where the Client authorisesassigns a third party to act on the Clients behalf through the third partys access codes then any instructions andor Order placed by such third party will be the sole responsibility of the Client. 6.5 Upon signing andor accepting these Terms and Conditions, the Client acknowledges, understands and accepts that the Company shall bear no responsibility or liability whatsoever for any unauthorised access by third parties to any information transmitted or exchanged between the Company and the Client, including, but not limited to, electronic addresses, communications and personal data. 6.6 Practice Accounts - the Company enables its clients to exercise in practice accounts, for limited period of time and after wiring 100 on a live account. It is stipulated that all restrictions and obligations that appears in this agreement with respect of The Client applies in Practice Account scenario as well. It is hereby to be clarified, that Practice Account Client gains no privileges in opening live accounts and needs to comply with all regulatory requirements, as well as Companys procedures with regard. It is under the Companys sole discretion to decide whether, and when, the Practice Account shall be closed. 6.7 The Company may use the Clients contact details for keeping the client updated with regard of selected promotional activities that the client shall find interest in. The Company might attend the client directly or use third party solutions in order to do so. 7 CLIENT INSTRUCTIONSORDERS 7.1 The Client may transmit to the Company instructions andor Orders only by means of (i) telephone or, (ii) in person or (iii) through the electronic Trading Platform. the Company will acknowledge, in any manner it chooses such instructions andor Orders andor communications. 7.2 Where the Client uses means (i) or (ii) above to transmit instructions andor Orders, the Company reserves the right to reject such instructions andor Orders should the Company not be satisfied of the Clients identity or clarity of instructions. Should the Company decide to accept such instructionsOrders, the Company shall process this through the electronic Platform, as if the instructionsOrder was initially received through the Platform. It is stipulated, that limits will be executed under margin restrictions that might cause, among others, limit cancellation in case of insufficient margin status, change in the amount quoted from the platform for positions in case of Stop Loss or Take Profit scenarios and that Stop Loss or Take Profit scenarios does not include overnight Premium . 7.3 The Client accepts the risk of misinterpretation andor mistakes in the instructions andor Orders sent through the Communication System, regardless of how they have been caused, including technical andor mechanical damage. 7.4 The Company also reserves the right, at its discretion, to partially execute instructions andor Orders transmitted by the Client. 7.5 Should the Client wish to authorise a third party to act on the Clients behalf in placing Orders andor giving instructions, the Client may do so provided that the Client notifies the Company in writing of such intention, comply with the companys procedures and receives the Companys written approval. The Company may, at its discretion, refuse to allow third party transactions on behalf of Clients if such third party does not fulfil the Companys criteria. Where the Company allows receiving instructions from a third party on behalf of Clients, the Company shall continue to accept such third party instructionsOrders unless the Company receives from the Client a notification of at least 2 days notice specifying termination of the third party authorisation. 7.6 Client instructions andor Orders cannot be revoked once given. The Company may, at its sole discretion, allow full or partial revocation andor amendment of such instructionsOrder only in exceptional circumstances. 7.7 When using electronic access, a Client may only give the following orders: (i) Open (ii) Close (iii)Add, remove or edit orders for Stop Loss, Take Profit and Limit Orders. 7.8 Orders given via telephone can be rejected by the Company if the Clients instructions are not clear and do not include any of the orders as mentioned in paragraph 7.7 above. 7.9 Orders should be placed, executed, changed or removed during the Operation Hours. The order shall remain valid according to the type and time specified in the order, subject to the trading platform ability should the order not specify the time of validity of the order then the order shall be considered valid for an indefinite period. The Stop Loss, Take Profit and Limit Orders shall be executed at the exchange rate declared by the Client, or under certain market conditions, the order might not be executed at the declared price but at the next best price. Any confirmed order cannot be cancelled by the Client. Should the Client give any order other than the above prescribed then such orders will be automatically rejected. 7.10 Transactions are executed at the BID or ASK price. When the Client knows how she desires to proceed, the Client may request a Confirmation for the transaction from the Company. The price at which the transaction will be carried appears on the screen. The Company, has the right at its discretion to increase or decrease spreads depending on market conditions. The Company reserves the right to offer the Client a different price if the market volatility of the financial instruments at the completion process remains very high. In such event, the Client may either accept the new price or refuse it effectively cancelling the execution of the order. It is noted that the bare fact of delivery of instructions by the Client does not the mean that the instruction will be executed unless it is confirmed by the Company. 7.11 Stop Loss, Take Profit, and Limit Orders on CFD contracts Orders, will be executed at the price declared by the Client on the first current price touch or under certain market conditions, the order might not be executed at the declared price but at the next best price. Where there is technical failure either to the trading platform or financial tools or otherwise the Company reserves the right either to offer a different openingclosing price or, not to execute the Order. 7.12 Due to the unprecedented levels of volatility of the foreign exchange market a price declared by the Client may be impossible to reach and therefore Stop Loss, Take Profit, Limit Orders, on CFD contracts may be impossible to execute. The Company reserves the right not to execute the Order or to change the closingopening price at the next best available price. 7.13 The Company has a discretionary right to close positions from the most unprofitable where the Margin is less than (five percent) 5. 7.14 The Company shall execute instruction on the earliest and in the best possible way. In the case of trading instruction the Company shall act according to its BEST EXECUTION POLICY which can be found in the Website. 7.15 The Client understands that the trading facilities provided by the platform, may be halted or suspended at any time without a prior notice due to circumstances beyond the control of the Company. In such an event, the Company, or an authorized party on its behalf, may close any open positions the Client may have (by performing a Reverse Transaction) without prior written notice being sent to the client, at fair market value reflecting, as closely as possible, the applicable markets exchange rates. The Client hereby waive any claims of indemnification, suits and causes of action against the Company in such event and acknowledge that such waiver is a pre-condition to the validity of this Agreement. 7.16 The Company reserves the right, provided a prior written notice to this effect has been sent to the Client, to cancel any Transaction that due to a System andor human error, whether under the control of the Company or not, has been executed at an exchange rate which at the time of the Transaction was not the indicative andor accurate rate of exchange for that said transaction. 7.17 The Client hereby understands and accepts that upon the receipt of any Order andor message by the Company via the platform the Company will not be held responsible for any delay or error caused during the transmission of such Order andor message. The Company shall also not be held responsible for any damage caused as a result of such delay or error or for, the non validity of securities or, for mistakes in the Clients bank account balances. 7.18 The Client further understands and accepts that the Company is entitled to refuse to execute any instructions given either by the Client or by any person authorized by the Client if, in the reasonable opinion of the Company, the execution of such instructions: (i) would probably result in violation of the standard market practice of the Financial Instruments or, (ii) would constitute a violation of the effective legislation of the respective territory, including, but not limited to, legislation on counteraction to laundering of criminal incomes and insider operations or, (iii) would affect or may affect the reliability or operation of the Platform or, (iv) would place in any manner the economic position of the Client andor the Company in jeopardy or, (v) there are no sufficient funds in the Client Account for withdrawal or to satisfy the requirement of opening a new position together with any related charges. It is noted, that when calculating the amount of the cleared funds, the Company will consider all Clientss obligations including, but not limited to, obligations on unexecuted but previous registered orders that are deductible from the Client Account. The Company is not obliged to give reasons or notice as to the reasons for suspending, declining or cancelling Clients instructions. Additionally, in the event that the Company does decide to suspend or cancel an instruction, such will not affect any obligations owed by the Client to the Company or any right of the Company against the Client or hisher assets. 7.19 Any transaction shall be considered conclusive unless the Client within 2 (two) days from the conclusion of a transaction, contacts the Company either by e-mail or facsimile stating hisher objection as to the execution or, non-execution of hisher Order or, the manner in which his Order was executed. 7.20 In the case where the Client represents more than one person (for example, if these are joint account holders) then : (i) the liabilities of each such person shall be direct, joint and several (ii) the Company may act upon any instructions received from any person being (or considered to be the same by the Company) the aforesaid person, regardless of the fact, whether such person is the Authorized Person (iii) any notice and other message presented by the Company to one of such persons is deemed to be presented to all said persons and (iv) the rights of the Company in the context of section 10 (ten) shall be in force if the event mentioned in the said section is considered to take place with respect to any such persons 7.21 A daily overnight Premium may apply to each Forex andor CFD open position at the closing of the Companys trading day as regard to that Forex CFD. If such overnight Premium is applicable, it will either credited or debited by the clients account, depending of the nature of the position Customer holds. 7.22 Financial instruments that have an expiration date, if are not closed prior to the expiration date, then the Company will forcibly close them at the last available price 7.23 Where the Company acknowledges and investigates the Clients deliberate andor systematic attempts to use prices that do not reflect market prices due to an undetected programming error, bug, defect or glitch in our Web site software or any other reason resulting in mispricing (generally known by the name of scalping, sniping and arbitrage), the Company is entitled to take all or any of the following countermeasures: (i) to correct the price spread provided to the Client (ii) to limit the access of the Client to any continuous, instantaneously usable quotations, and start providing quotations on request only (iii) to warn the client that this is not permissible (iv) to execute the withdrawal of the clients deposit (v) to stop immediately any relations with the Client by sending a written notice. 8 SETTLEMENT OF TRANSACTIONS 8.1 The Company undertakes to settle all transactions upon the execution of Clients orders. 8.2 Following the settlement of a trade, the Company will usually present to the Client a Trade Confirmation with respect to the trade or contract entered into by the Company with or for the Client. The Trade Confirmation shall also present details on any open position that was closed by the Company for the Client. 8.3 A statement of Account will be presented to the Client through the Platform by the Company on a monthly basis, within 5 (five) working days from the end of the previous month. Client that wish to get the abovementioned statement of account by email or mail shall apply accordingly providing all necessary details, and the abovementioned statement will be sent to his valid address within 5 working days upon the application acceptance by the Company. In case no transactions were concluded in the past month, the Client is deemed to have lost his right to be informed. Any confirmation or proof for any act or statement of account or certification issued by the Company in relation to any transaction or other matter shall be final and binding on the Client, unless the Client has any objection in relation to such statement of account or certification and the said objection is filed in writing and received by the Company within two (2) working days from the receipt or the deemed date of receipt of any statement of account or certification. 8.4 In the case where the Client is able to have an online statement for his account on a continuous basis, then the Company is considered as having fulfilled its obligations under Paragraph 8.3 and any objections of the Client shall be valid only if received by the company in writing within 2 working days from the transaction under objection. 9 CLIENT ACCOUNTS 9.1 Any amounts deposited by the Client or, held on behalf of the Client by the Company for the purpose of the provisions of the Services, will be kept in a Client Account either in the name of the Client or of the Companys on behalf of the Client. The Account will be opened with any bank or institution which the Company shall specify from time to time. 9.2 Upon the signing of this Agreement the Client understands and accepts that the Company shall have the authority to make any deposits and withdrawals from the Clients Account on the Clients behalf in order for the Company to settle transactions andor execute Client instructions andor pay any outstanding amounts that the Client owes to the Company or any other in the performance of the Services. 9.3 The Company may have a lien over the deposited amounts and at its discretion and without the consent of the Client may set-off any outstanding amounts owed by the Client to the Company or, to merge any accounts of the Client with the Company. Transfer of Funds to the Clients Account 9.4 Any transfer of funds to the Clients Account from another bank or financial institution, will be credited in the Account on the first Business Day after the funds have been received by the Company. It is noted, that due to certain cases a number of which are stated herein below, the crediting of the funds may be delayed for a period of up to three Business Days from the date of the funds receipt by the Company. If no such case occurs, then the Company shall inform the Client of the bank transfer within 5 (five) Business Days. A number of cases that may allow the crediting of the funds to be delayed include the following: (i) temporary suspension or termination of trade on any market (ii) no event or impossibility to organize such an event as is essential in order for the Company to provide quotations (iii) reasonable expectations about the possibility of such fluctuations. 9.5 The Client agrees that any amounts transferred by the Client or on the Clients behalf in the Bank Account, will be deposited to the Clients trading account at the value date of the payment received by the Company and net of any charges fees charged by the Bank Account providers or any other intermediary involved in such transaction process. The Company must be satisfied that the sender is the Client, or an authorized representative of the Client, before making any amount available to the Clients trading account, otherwise - the Company reserves the right to refund send back the net amount received to the remitter by the same method as received. 9.6 In the case where the Client has more than one Account with the Company under his own name, then any transfers between these Accounts will be made, subject to the Clients duly signed written request, within the same day this means that the funds will be credited on the same day on the one Account as they will be debited in the other Account of the Client. Transfer of Funds from the Clients Account 9.7 The Client understands and accepts that the Company has the right to set-off any amounts that the Client owes to the Company from the Clients account without the prior consent of the Client. 9.8 The Client may also give instructions to the Company to transfer funds between various accounts of the Client with the Company or with another bank or financial institution, provided that all of these accounts are in the name of the Client. It is noted that due to certain cases as stated in 9.2 above, the transfer of the funds may be delayed for a period of up to 3 (three) Business Days from the date of the funds receipt by the Company. If no such case occurs, then the Company shall inform the Client of the bank transfer within 5 (five) Business Days. 9.9 The Company shall only debit the Clients Account to another account held with the Company or, with a bank or financial institution which is in the name of the Client. The recipient of the funds (which must correspond to the Clients name) shall be specified in the transfer instructions. Transfers from the clients account with The Company to an account which is not solely on the name of the client shall only be executed to the same venue used for funding the account up and to the extent of the amount deposited. Apart of that under no circumstances the Company will execute payment from the Clients Account to third parties. 9.10 The Client has the right to instruct the Company to make transfers from the Client Account for trading purposes. The Client understands and accepts that she is fully responsible for payment details given to the Company and that the Company shall not be held responsible for the Clients funds, if the details given by the Client are wrong. In addition, the Company shall not be held responsible for any funds that have not been directly transferred to the Clients bank account. 9.11 The Client also understands and accepts that the Company has the right to suspend or cancel instructions for transferring funds from the Clients Account if: (i) the Clients instructions imply the transfer or withdrawals of funds to third parties (ii) the nature of the Clients transactions falls within section 7. 23 of this Agreement (iii) the Company has reasonable grounds for suspecting that the instructions to transfer funds from the Clients Account were not ordered by a duly authorized person (iv) the transfer violates, in any way, the Companys local andor banks Legislation. In the event that the transfer is suspended or cancelled, the Company is under no obligation to explain the reasons for the suspension or cancellation to the Client. 9.12 Funds available for withdrawal from the Client Account, are calculated by the Company according to those funds actually deposited by the Client, plus any funds credited minus any debited funds to the Client Account in accordance with these Terms, minus funds that guarantee the currently open positions Additionally, unreleased profit of the current open positions and, funds credited within 3 Business Days prior to the date of the Client request for funds transfer are not available for withdrawal. Finally, where there are no sufficient funds in the Client account at the time when the instructions for transfer is given by the Client, then any such transfer will not be possible. 9.13 The Company may elect to grant a benefit to the Client by depositing bonus amounts in the Clients trading account, subject to certain terms and conditions specified and publicly published for the specific promotion, as it shall be determined by the Company under its sole discretion. Such bonus amounts may not be withdrawn by Client, if the Client did not meet the relevant promotion criteria. The bonus must be redeemed within 30 days of opening an account. 9.14 Withdrawal rejects - the Company is eligible to reject withdrawal order if the withdrawal order does meet with the minimum requirements set in this Term and Condition agreement. It is the clients full responsibility to monitor the withdrawal and avoid any actual or future expectation loss with regard. 9.15 The Client understands and accepts to waive any right she might have to receive interest from the deposit of funds in an account with a bank or any financial institution and consents that the Company will receive such benefit of interest earned to cover for any registration, administrative, general or any other expense andor interest for setting up and maintaining the said account. The Client further accepts that in no case shall the Client be allowed to such interest. 9.16 In case of absence of any trading activity within one year of the Clients account, the Company reserves the right to charge a fixed payment of 10 US dollars per year in order to maintain the account assuming that the Client Account has the available funds. If the Client account is funded by less than 10 US dollars and has been inactive for a period of one year, the Company reserves the right to charge a lower amount to cover administrative expenses and close down the account. 9.17 Dormant account with a zero free balance will be closed. 10 LIMITATION OF LIABILITY AND INDEMNITY 10.1 The Company shall not be held liable for: (i) any loss incurred by the Client including, but not limited to, a decrease in the value of the investment, consequential and other indirect losses, expense, cost or liability, regardless of how such loss was incurred, as a result of the Clients use of the Services provided by the Company (ii) any loss incurred as a result of the actions of the Company as per its rights conferred upon by this Agreement (iii) any omission, wilful omission or fraud by any person or company whowhich gives instructions to the Company to execute Orders andor other actions on behalf of the Client (iv) any loss including but not limited to, consequential or other indirect losses, which was incurred as a result of the Companys omission or, negligence or otherwise unless such loss is caused as a result of the Companys gross negligence, deliberate omission or fraud. 10.2 The Client acknowledges, understands and accepts that the Company acts in good faith and with due diligence and that the Client is obliged to indemnify the Company for all losses, expenses, costs, liabilities of any nature (including present, future or contingent or otherwise including reasonable legal fees) the Company may incur as a result of or in connection with : (i) the provisions of the Companys services (ii) the Clients breach of this Agreement (iii) the Company taking any steps that it is rightfully entitled to upon an Event of Default (iv) the disposal of the Clients Financial Instruments to cover a claim (v) the non-execution or non-fulfilment of an Order andor statements andor instructions of the Client, by the Company 10.3 The Client further acknowledges, understands and accepts that any market information or other information communicated by the Company, including (but not limited to) signals and trading trends provided by the Company or by its affiliated providers ( as aroundfx etc.), does not constitute an offer to buy or sell, or an investment strategy or, otherwise and that such, information is presented by the Company from sources believed by the Company to be reliable and for informational purposes only. It is stipulated that the trade signal appears in the Companys website is powered by a third party. This trade signal is not an investment advice, it does not assure winnings and acting upon the signal is the under a traders sole responsibility. Such information may be incomplete or inaccurate and the Company at any time makes no representation, warranty or guarantee as to, and shall not be responsible for, the accuracy or completeness of any information or trading recommendation furnished to the Client. 10.4 The right of indemnifications andor compensation by the Client shall survive any termination of the Client Relationship. 11 COMPANY FEES 11.1 In case the clients activity involves Fee charges, the fees shall be paid to the Company by the Client immediately upon request. The Client Authorizes the Company to debit the Clients account with any VAT (Value Added Tax), contribution or charge with regard. Taxes payable by the Company in relation to profits or income are excluded. 11.2 For any amounts due to the Company it shall have a lien over any deposited amounts in the Clients accounts stated in section 9 (nine) above and, on the Clients statements of Financial Instruments. No consent will be required to be obtained prior to the exercise of such right but, the Company shall serve notice to the Client stating the Companys intention. The notice shall also state a specific timeframe at the end of which the Company shall exercise the said right and therefore, giving time to the Client to fulfil hisher obligations. Should the Client fail to pay any outstanding amounts to the Company by the end of the timeframe stated on the notice, then the Company will be entitled to debit the accounts as stated herein in order to cover for the outstanding amounts in addition to any privilege granted by this agreement and the law. 11.3 If a new account is inactive, an Inactive Account Fee of up to 10 US dollars will be assessed. (i) A new account is defined as an account that has not had any orders completed. (ii) An account is considered inactive if no trading activity has occurred for a period of 90 days. (iii) The Inactive account fee is assessed monthly until the account is reactivated or remitted to the appropriate state as unclaimed property. (iv) If there are insufficient funds in the account for this purpose, The Company reserves the right to charge a lower administrative fee andor to close the account. 12.1 All personal data shall be treated as confidential and handled as prescribed in the applicable Laws and Regulations for the protection of such data. 12.2 Neither party shall disclose any information relating to the business, investments, finances or generally any confidential matters, which may come to either partys possession upon execution or, as a result of the execution of this Agreement. Such an obligation shall not apply where it is otherwise expressly provided in this Agreement andor where such is imposed by the applicable legislation, Laws, Regulations and Directives in force. 12.3 The Company has the right to disclose information on the Clients transactions or such other information as it may be required by law, rule or regulatory authority or in order to comply with any obligation of the Company requiring the Company to proceed with such a disclosure. 12.4 By accepting these Terms the Client also accepts the Confidentiality clause that appears on the main page of the Website, which forms an integral part to this Agreement. The Website, Software (including the platform) and Documentation contain material that is protected by international copyright, trade secrets and trademark laws, and by applicable international treaty provisions as stated in the Trademarks and Copyright which can be found in the Website which is an integral part of this Agreement. All rights not granted to The Client herein are expressly reserved by the Company, or its applicable licensors, suppliers or partners. The Client is not allowed to remove any proprietary notice of the Company from any copy of the Software or Documentation. 12.5 The Company may provide links to other sites that are controlled or offered by third parties. The Client shall make sure she understand the risks involved in using those site(s) before retrieving, using, relying upon or purchasing anything via the Internet. Links to these web sites are provided solely for The Clients convenience, and The Client agree that under no circumstances will she hold the Company liable for any loss or damage caused by the use of, or reliance on, any content, goods or services available on other sites. 13 THE COMPANY-CLIENT RELATIONSHIP 13.1 Upon the execution of orders and completion of transactions the Company reserves the right to employ, use or appoint third parties who are qualified and trained to undertake such transactions. 13.2 The Company shall act with integrity and fairness with its clientsClients and counterparties and shall adopt a CONFLICTS OF INTEREST POLICY as it appears in the Website in order to resolve any possible conflicts of interest that may arise either between the Company and the Clients or between, the Companys counterparties andor employees andthe Clients or between the Clients. 14.1 The Company reserves the right to instruct andor appoint a Counterparty at the Companys discretion in order to give effect to the Clients Instructions and Orders. 14.2 The Company shall not be responsible for any errors, omissions committed by such Counterparties unless it is proven that the Company has not acted with sufficient care when selecting these Counterparties. 15 TERM AND TERMINATION 15.1 This Agreement is valid and effective from the first time the Client Account is funded subject to the Company final approval, provided that the Company has communicated to the Client its written confirmation. The term of this Agreement shall be for an indefinite period until it is terminated as per the provisions this paragraph as set below. 15.2 Either party has the right to terminate this Agreement by giving written notice to the other party of at least 8 (eight) days. In case of Client Termination, the first day of the notice shall be the date such notice has been received by the Company. 15.3 Termination shall not affect any accrued rights and existing commitments or obligations of the Client. In case of termination the Client shall pay: (i) any expenses incurred or will be incurred by the Company due to the termination of this Agreement (ii) any outstanding fees or other amounts payable to the Company (iii) any other damages incurred by the Company as a result of the termination 15.4 The Company has the right to terminate this Agreement immediately upon the occurrence of an Event of Default. For the purposes of this section an Event of Default shall occur in the following cases: (i) the death of the Client (ii) the Client becomes insolvent, enters into receivership, is the subject of a voluntary or involuntary bankruptcy proceeding, or makes an assignment for the benefit of creditors (iii) a substantial part of the Clients property is or becomes subject to any levy, seizure, assignment or sale for or by any creditor or governmental agency (iv) such termination is required by any competent authority or body (v) the Client breaches any provision of this Agreement and fails to remedy such breach within 10 (ten) calendar days of receipt of the written notice describing the occurrence of a breach hereof (vi) the Client involves the Company either directly or indirectly in any act of fraud. 15.5 If and when an event expressed in section 15.4(vi) above occurs, prior to terminating the Agreement, the Company reserves the right to reverse any or all previous transactions taken by the Client that the Company believes that put its interests at risk. 15.6 On termination, the Company and the Client undertake to complete all transactions already entered-into and the Terms shall continue to bind both parties in relation to these transactions. Should all transactions be completed the Company shall return to the Client all of the Clients assets in the Companys possession. Prior to the return of such assets, the Company reserves the right to deduct all amounts that are due to it or that are necessary to close any pending obligations of the Client. 16.1 The Agreement may be amended in the following cases: i. By the Company if an amendment is necessary following an amendment of the law or if relevant authority issued decisions which affect the Agreement. In any such case, the Company shall notify the Client of the said amendment either in writing or through its webpage and the Clients consent shall not be required for any such amendment. Ii. In cases where the amendment of the Agreement is not required as in paragraph 16.1(i) above, the Company shall notify the Client of the relevant amendment either in writing or through its webpage. If objections arise, the Client may terminate the Agreement within 15 days from the notification by sending a registered letter and on the condition that all pending transactions on behalf of the Client shall be completed. Upon expiry of the above deadline without the Client having raised any objection, it shall be considered that the Client consents andor accepts the content of the amendment. 17.1 The Client does not have the right to assign or, transfer the rights andor obligation conferred hereunder to any third party. 17.2 The Company reserves the right to assign andor transfer to any person, firm or corporation or otherwise its rights andor obligations that arise or will arise under this Agreement. 18.1 Any notice, instruction, request, authorization or other communication required or permitted by this Agreement shall be in writing and shall be deemed sufficient upon receipt, if such notice, instruction, request, authorization or other communication is addressed to the Company at the address set forth on the first page of this Agreement, or as subsequently modified by written notice. 18.2 The Company shall have the right to change the method of communication should the Company requires so. 19 GOVERNING LAW AND JURISDICTION 19.1 The Company-Client relationship and the terms of this Agreement shall be construed in accordance with the Laws of the British Virgin Islands. 19.2 The parties agree that the District Court of the district in which the Companys headquarters are located shall have exclusive jurisdiction and be the sole venue in disputes arising under this Agreement. 19.3 This clause shall survive termination of this Agreement. 20.1 Operation Hours: the Companys operation hours for placing orders andor for trading CFDs is round the clock, 22:00 GMT (21:00 DST) Sunday through 22:00 GMT (21:00 DST) Friday. For other financial instruments please refer to our website and the platform for additional information. The operation hours can be extended (also due to market movements) from time to time without prior notice. Holidays will be announced through the Website. 20.2 Communications Recording: The Client understands and accepts that all communications andor conversations between the Client and the Company may be recorded for future reference and can be used by the Company as an evidence in case of dispute. 20.3 Marketing and Promotions: The Company reserves the right to register and operate other domains (websites) for marketing and promotional purposes to specific countries which contain information and disclosures to clients, and prospective clients, in any language other the English language. 20.4 Entire Agreement: This Agreement between the Client and the Company represents the single and entire Agreement and completely supersedes any prior representations, negotiations, obligations, reports, or advertisement of information related to the provision of the Services. 20.5 Metatrader 4 disclaimer: The following additional terms apply to clients utilizing the companys MT4 Platform andor MT4 Multi Account Manager (the Program). If the client utilizes the Program, the client agrees to the additional terms set forth hereinafter (the Additional Terms) and the client authorizes the company to act accordingly. These Additional Terms apply in addition to the general terms and conditions set out above. If there is a conflict between these Additional Terms and the general terms and conditions set out above, the provisions of these Additional Terms shall prevail. uma. The Client wishes to utilize the Program to execute trades and to direct trade orders and trade details to the Company. The Company will allow the client to insert an Expert Advisor onto the program, for automated trading, however the Company will not provide the client with Expert Advisor. It is the clients choice to find it and use it at his own risk. B. The Client fully understands and agrees that the trade details are generated by the Program and not by the Company and that the Companys responsibility is to use commercially reasonable efforts to enter orders pursuant to the trade orders and trade details generated by the Program and as received by the Company. The Client acknowledges and agrees that the Client have made inquiries and conducted research into the Program sufficient to make an informed investment decision. The Company cannot imply or guarantee that the Client will make any profit from the Program and the Client agree that the Company will not be held responsible for the Programs performance or trading losses incurred in the Clients account as a result of trading pursuant to the Program. C. The Company will enter trade orders for the Clients account in accordance with the trade orders and trade details generated by the Program. The Client understands and acknowledges that the Clients trading access through the Program will be provided by the program provider and not by the Company. D. If more than one client of the company is using the same system or service on the Program, The Client acknowledge that the Company may enter block orders to enhance order execution, in which case a fair and systematic fill allocation method will be employed. The Client understand and acknowledge that the Company will only be responsible for using its commercially reasonable efforts to execute, in a timely fashion, the trade orders and trade details generated by the Program. E. The Company shall not be responsible for any error or malfunction of the Program, mechanical or communication line failure, system errors, data failure or any other causes beyond its control. The Client understands and acknowledges that the Company can accept and execute orders only if actually received or generated and then on a not held basis (i. e. the Company shall not be held responsible for the execution of the order at the price indicated by the Program or otherwise). f. The Client acknowledge that the Client have had the opportunity to ask questions as to how the Clients account will be handled and understand and acknowledge that the Client have not purchased the Program from the Company. The Client understands and acknowledges that there is no trading system or recommendation service, including the Program, which is free from the risk of loss. The Company does not imply or guarantee that the Client will make any profit and the Client acknowledge and agree that neither the Company nor any of its officers, directors, employees, consultants, agents or affiliates will be held responsible for the performance of the Program or trading losses in the Clients account. G. The Company may act upon the authority given by this MT4 disclaimer until the Client revoke the authority by written notice addressed and actually delivered to the Company, in accordance with the instructions and details on the abovementioned terms and conditions. The Company may also terminate the authorization over the Program at any time for any reason at its sole discretion and, in such instance, will provide the Client with written notice. The Client acknowledge and agree that the Client shall be responsible for any open lots in the Clients account at the time the Clients authorization over the Program is terminated. The Client acknowledge and agree that the Client shall permit the Company to execute offsetting orders for any open lots in the Clients account at the time the Clients authorization over the Program is terminated. H. The Client acknowledge and agree that, in the absence of willful or wanton misconduct, neither the Company nor any of its officers, directors, employees, consultants, agents or affiliates will be held liable for any act or omission in the course of or in connection with the Clients participation in the Program. The Client acknowledge and agree that the Client shall indemnify the Company, its principals, officers, directors, employees, agents, successor andor assign from all losses andor liability (including reasonable attorneys andor accountants fees) incurred or resulting from this letter of direction to utilize the Program, provided that there has been no judicial determination that such liability was the result of gross negligence or recklessness or intentional misconduct by the Company, and further provided that the conduct that was the basis for such liability was not undertaken in the actual and reasonable belief that it was in the best interest of the Clients account. 22. CLIENT DECLARATION The Client declares that: i. SHe is over 18 and to the best of his knowledge and belief, the information provided in Investors Questionnaire, and any other documentation supplied in connection with the application form, is correct, complete and not misleading and he will inform the Company of any changes to the details or information entered in the Investors Questionnaire. Ii. SHe is complying with the restrictions policies, stipulated in the Companys Website. Iii. SHe has read and went through all information provided on the internet regarding the Company, its services offered. Iv. SHe has carefully read and fully understood the entire text of the above terms and conditions Agreement with which she fully and unreservedly agrees v. SHe consents and agrees to direct advertising through cold calling, either by phone or personal representation, facsimile, automatic calls, email or other phone, electronic or digital means by the Company. Vi. SHe accepts to be notified separately in writing if the Company pays commission fees to anyone outside the Company who introduced the Client or who acts on behalf of the Client. vii. SHe has chosen the investment amount, taking his total financial circumstances into consideration which he considers reasonable under such circumstances. viii. The Client acknowledge that the Company reserves the right to cancel any transaction and any financial contract which is acquired or sold at prices that do not reflect its market prices or at an abnormally low level of risk, due to an undetected programming error, bug, defect or glitch in the website and or the software or any other reason resulting in mispricing. The Client have a duty to report to the Company any inadequacies the Client may experience
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